Emergency care
Emergency care is the treatment of unexpected, severe medical injuries or infections. It is typically delivered in an emergency room or an ambulance. Our emergency medicine physicians stabilize your condition as quickly as possible to prepare you for the next step of care or discharge.
Emergency medical treatment throughout Wasatch Front, Utah
Whether it's a broken bone or sudden chest pain, no one plans for an emergency. That's why we're here 24/7.
MountainStar Healthcare provides fast, effective emergency treatment for a wide range of conditions such as breathing issues, chest pain and severe infections for all ages. We offer 14 emergency care locations within our network, including hospitals and freestanding emergency care centers (ERs) conveniently located from Logan to Payson. Led by emergency medicine physicians with access to the resources of a nationally recognized healthcare system, the treatment you need is never far from reach.
Expert advice, available 24/7
Free medical information is just a phone call away. Our nurses can help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
Free medical information is just a phone call away. Our nurses can help you understand your symptoms, treatment options and procedures. They will also help you find a provider or specialist and schedule an appointment.
When to go to the emergency room
If you or a loved one is suffering from a serious illness or injury, get to the closest hospital ER or emergency care center as soon as possible. Symptoms or conditions that should be treated in an ER include:
- Abdominal pain
- Accidents and injuries
- Chest pain
- Concussion or head trauma
- Heart attack
- High fever
- Infections
- Severe allergic reaction
- Severe burns
- Stroke
Specialized care within our ERs
Within our hospital system, you will find trauma care centers, advanced heart attack and stroke services, and specialized emergency rooms for pediatric emergencies.
Chest pain and heart attack treatment
We are dedicated to significantly reducing the mortality rate of patients who visit our emergency rooms with chest pain. Our accredited Chest Pain Centers provide heart attack patients with convenient access to fast and effective cardiovascular care. These specialized facilities offer a wide range of comprehensive services, including cardiac catheterization labs and comprehensive heart tests and screenings.
Obstetrics emergency care
When the unexpected occurs during pregnancy, it’s important to know where to seek emergency OB care near you. We offer advanced services for pregnant and postpartum women at our obstetrics emergency departments at Lone Peak Hospital, Ogden Regional Medical Center and St. Mark’s Hospital. Each OB ER is an extension of the hospital’s main ER and is staffed 24/7 with a team of specialists highly skilled in assessing and treating the unique needs of pregnant women, including board-certified OB/GYN doctors and specially trained nurses.
Pediatric emergency room care
From high fever to broken bones, we understand how important it is to receive quick, compassionate care when your little one needs immediate attention. We provide pediatric emergency care in a safe, comfortable and kid-friendly environment.
While all our emergency rooms are equipped to care for children, we provide specialized care at our pediatric ER locations at Ogden Regional Medical Center and Timpanogos Regional Hospital. The pediatric emergency teams at these facilities are specially trained and skilled in communicating with and caring for kids and teens.
Stroke diagnosis and treatment
When it comes to stroke, every second counts. That's why it's important to know when and where to seek care. We are proud to offer access to nationally recognized stroke care to the communities we serve.
Our certified Primary Stroke Center locations are staffed with specially trained medical teams that provide 24/7 timely care for patients with acute stroke. Additionally, St. Mark's Hospital is a designated Comprehensive Stroke Center, providing the highest level of stroke care possible for complex stroke cases. These facilities have highly skilled, multidisciplinary teams of neurologists, interventional neuro-radiologists, cardiologists, and other specialists who quickly identify stroke symptoms and begin treatment.
Trauma care
From car accidents to serious falls and burns, we are especially equipped to handle critical and traumatic emergencies. We offer access to hospitals designated as Level II, III and IV Trauma Centers. These facilities are staffed with highly trained trauma specialists who provide around-the-clock care for severe injuries. If you need more advanced care, we arrange for emergency air transport to a higher-level trauma center.
Freestanding emergency care center locations
In addition to our hospital-based emergency rooms, we treat acute injuries, illnesses and accidents for all ages at our full-service, freestanding emergency care centers located in Herriman, Lehi, Pleasant View, Syracuse, and Taylorsville.
These freestanding ERs are open 24/7, 365 days a year, and offer the same level of high-quality care as our hospital ERs. Features of our standalone emergency rooms include:
- Board-certified emergency medicine physicians
- Experienced emergency care team
- Access to on-call specialists
- On-site imaging and lab testing
Patients requiring more advanced treatment or inpatient stay receive direct admission to a MountainStar Healthcare hospital for a connected and collaborative healthcare experience.
ER wait times
Check the top of our website pages to find the wait times of the MountainStar Healthcare ER closest to you. Note: ER wait times are approximate and provided for informational purposes only.
What to expect in the ER
You might wonder what else you can expect during a visit to our emergency department. Here are some answers to commonly asked questions:
How long will I have to wait before being seen in the ER?
We have streamlined and fine-tuned our ER processes to reduce wait times. Additionally, to help you make informed decisions about your care, you can check the wait times of our ERs at the top of each hospital website page. There are some things that may increase the length of your time in the ER, such as:
- Busier times of year, such as evenings, weekends and holidays
- Needing a specialist to further evaluate your condition
- Other patients with more critical conditions needing to be seen before you
- Requiring diagnostic tests or imaging exams
Who will evaluate my condition?
To start, a triage nurse will collect your information and evaluate the severity of your condition. Later, an experienced ER physician will evaluate you. If that doctor believes your condition requires an on-call specialist, we will contact one for you.
Why are other patients seen before me?
When it comes to emergency care, "first come, first served" just doesn't make sense. As with every ER across the country, our ERs prioritize patients according to the seriousness of their illness or injury. So, if we see another patient ahead of you, it means that person has a more serious or rapidly deteriorating condition.
Can I have visitors while being treated in the ER?
Visitors are welcome during your ER visit. However, only two visitors at a time are allowed in patient treatment rooms. This helps our caregivers quickly and efficiently deliver the care you need and ensures your privacy. Additionally, your primary nurse can make exceptions to this rule, depending on the situation.
Can I take pictures during my ER visit?
Please do not take photographs in our emergency department—either with a camera or a cell phone. This policy is in place to protect patient privacy, for you and other patients.
Will I get a prescription in the ER?
Not every emergency illness or injury requires medication as part of the treatment. If you are given a prescription, you will take it to a pharmacy to be filled.
What happens after my ER visit?
Our caregivers will help you get started on the road to recovery. Before you are discharged, they will provide information about your diagnosis, treatment plan and follow-up care, if necessary. They will also give you written instructions about prescribed medications, when you can return to normal activities and additional symptoms that would require a return visit to the ER.